Industrial Relations and Safety Communication
Impact's industrial relations and safety communication practice, Industrial Impact, covers communication in businesses with an industrial/manufacturing focus. Its core areas include:
- Toolbox communication
- Enterprise Bargaining Agreements (EBAs) or Workplace Agreements communication
- Occupational Health & Safety behaviour change programs
Toolbox Communication
With shift work and the type of work carried out in a more industrial environment causing challenges to effective communication via a traditional cascade process, Industrial Impact works with management to develop a communication strategy and implementation plan to engage line managers ensuring toolbox communication is not only consistent but delivered effectively.
Enterprise Bargaining Agreements (EBA) and Workplace Agreements Communication
Organisations managing EBAs typically encounter many hurdles which can have a negative impact on their communication and culture and therefore productivity. We use a structured and tailored approach to communicate messages to key stakeholders during EBA negotiations, working with management to:
- Seek agreement on vital information and gain solidarity between the management team using a ‘BluePrint’ leadership team methodology
- Identify ‘Targets’ and ‘Agents of Change’ during the communication process
- Remain in control of the negotiation process whilst delivering proactive communication
- Avoid the emotive pitfalls of poorly planned efforts
Occupational Health & Safety behaviour change programs
Employee safety should always be a number one priority. Our results prove the right employee communication is a key contributor in helping organisations achieve safety targets and reduce lost time injuries, no matter the industry. The Industrial Impact team works with management to:
- Gain a clear understanding of the needs of employees and use this to tailor communication (e.g. level of communication for each audience, language barriers etc)
- Identify key communicators and their role
- Develop a set of messages to deliver a call to action to employees
- Develop a robust communication plan including implementation of tactics
