About Us
"Effective employee communication is a leading indicator of financial performance"
Source: Watson Wyatt Communication ROI study 2007/2008
It's simple and proven; good communication lies at the heart of every successful business.
While Impact's focus is employee communication, we actually deliver much more. Our business has grown by working with organisations, either ongoing or on a project basis, to help them achieve their business goals through their most valuable asset: their people.
Established in 1996, we're Australia and Asia Pacific's leading employee communication consultancy—the most awarded, the most specialised, and, with over 400 client results under our belt, the most experienced.
Year on year, through our extensive network, locally and globally, we actively identify the biggest business and people challenges facing companies today. We regularly ask Australia's top business people what's keeping them awake at night. The war for talent or a lull in performance? Climate change or reducing accidents in the workplace? How to merge two culturally different companies or how to communicate with Gen X and Y employees?
Through these conversations, we've been able to remain relevant, continually creating new specialist practice areas and new products as well as ensuring we source the best people to join our team. All of this makes a tangible difference to business results in Australia, Asia Pacific and beyond.
Whether it's a major organisational change, such as restructuring, downsizing, culture change or an IT overhaul, or specific business critical initiatives such as energy saving, trade union negotiation or safety, Impact has been, and continues to be the first choice for companies facing some of their toughest challenges.
What makes us different? Put simply, our focus is narrow, but our experience is deep and specialised, and to complete the picture, we're a values-driven business. Our team includes former heads of communication for major blue-chips and other communication and engagement specialists. Our collaborative approach is the key to our success. Always achieving true ownership of employee communication from leadership teams is what makes our work impactful.
“Firms that communicate effectively are four times as likely to report high levels of employee engagement as firms that communicate less effectively”
